Privacy Policy

1. Introduction

Welcome to InMotion Hosting. Protecting your privacy and safeguarding your personal information are important to us. This Privacy Policy explains what information we collect, why we collect it, how we use it, with whom we share it, and the choices you have about your data. By using our websites, products, or services you accept the practices described in this policy.

2. What information we collect

Depending on how you interact with us, we may collect the following types of personal data:

• Contact information such as name, email address, billing address, phone number when you purchase services or contact support.
• Account and login data including username, password (stored securely), account settings, and subscription details.
• Payment and transaction data such as billing and payment method details handled by third-party payment processors.
• Usage and technical data like IP address, browser type, operating system, device type, pages visited, and timestamps collected automatically via cookies, logs, and analytics.
• Support and communication data including messages, email exchanges, and other information you submit to our support team.
• Preferences such as communication preferences, language, and marketing opt-in choices.

3. How we use your information

We use personal data to:

• Deliver, operate, and manage hosting services, accounts, and purchases.
• Process payments, billing, and refunds via secure third-party payment providers.
• Provide technical support and respond to inquiries.
• Maintain and improve our websites, products, and infrastructure.
• Send service-related communications and important account notices.
• Send marketing communications when you have opted in. You can opt out at any time.
• Meet legal and regulatory obligations and protect our systems and users from fraud or abuse.

4. Cookies and tracking technologies

We use cookies, web beacons, and similar technologies to support site functionality, analyze trends, administer the site, and deliver targeted content. Cookies help with authentication, preferences, and security. You can control cookie settings in your browser but disabling cookies may limit site features.

5. Data sharing and disclosure

We do not sell personal data. We may share information in these circumstances:

• Service providers who perform services on our behalf such as payment processors, data center and hosting vendors, email platforms, analytics providers, and customer support tools. These providers are bound by contract to protect your data.
• Legal or regulatory requests where disclosure is required by law, court order, or to protect rights and safety.
• Business transfers such as mergers or acquisitions, where data may be transferred to a successor entity subject to the same privacy obligations.
• With your consent when you explicitly agree to share data for a specific purpose.

6. Data retention

We retain personal information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required it will be deleted or anonymized in a secure manner. Certain records, such as tax or billing information, may be retained for longer as required by law.

7. Security measures

We use administrative, technical, and physical safeguards to protect personal data. Measures include secure servers, encrypted transmission (HTTPS), access controls, and regular vulnerability assessments. While we work to protect your information, no internet method of transmission or electronic storage is completely secure.

8. Your rights and choices

Depending on your jurisdiction, you may have rights including:

• The right to access personal data we hold about you.
• The right to correct or update inaccurate data.
• The right to request deletion of personal data where permitted by law.
• The right to restrict or object to certain processing activities.
• The right to data portability in a machine readable format.
• The right to withdraw consent for marketing communications.

To exercise any of these rights, contact us using the details below. We will respond in accordance with applicable law.

9. Children’s privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 18. If you believe we have collected information from a minor, please contact us and we will delete the information where required by law.

10. Changes to this policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of the page will reflect the most recent revision. Continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact: